Privacy Policy

This policy explains what information Auwion ("we," "us," "our") collects through auwion.com and our client portal, and how we use it.

Information we collect

When you submit the contact form, we collect your name, email, company name, the service you're interested in, and your message. When you sign up for the client portal, we collect your name, company name, email, and password (stored securely by our authentication provider, Supabase — we never see or store your password in plain text).

How we use it

We use contact form submissions to respond to your enquiry and, if you become a client, to keep a record of that communication. We use client portal account information to link you to your support tickets and give you access to your account.

Who we share it with

We don't sell or rent your information to third parties. We use Supabase to host our database and handle authentication; your data is stored on their infrastructure under their own security and privacy practices. We may share information with Odoo-based systems we operate for the purpose of managing support tickets tied to your account.

How long we keep it

We retain contact form submissions and account information for as long as reasonably necessary to provide our services, respond to enquiries, and meet legal or accounting obligations.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below.

Contact

Questions about this policy can be sent to us via the contact form, by phone at +94 71 122 2528, or by post to 1142/2, Wasawalatta Lane, Pannipitiya, Sri Lanka.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.